Step 1 – Book Your Session
Choose a time that works for you using our easy online booking link. No waiting rooms, no phone trees — just a quick, secure appointment.
Step 2 – Connect With a Tech
You’ll receive a secure link to join a remote session. Our technician will guide you step by step to safely connect your computer.
Step 3 – We Fix the Problem
Sit back while we diagnose and resolve your issue in real time. You can watch every step of the process and stay in full control.
FAQ
What is PCFixPros.com?
PCFixPros.com is your go-to remote computer support service. For a flat rate of $79, our certified technicians can fix software issues, remove viruses, optimize performance, and more—all from the comfort of your home.
How does remote support work?
Once you sign up, a technician will securely connect to your computer using remote access software. You can watch everything we do in real time and guide us if needed.
What types of issues can you fix?
We handle a wide range of issues, including virus removal, software troubleshooting, slow performance, system errors, email setup, and more.
Is my computer safe during remote support?
Absolutely. Our technicians use secure, encrypted connections, and we never access your personal information without your permission.
How long does a session take?
Most issues are resolved in under an hour, though more complex problems may take longer. We stay on the job until your problem is fixed. Our Pros do not keep you on the phone while they work — so you can live your life while we fix the problem!
Do I need to install anything?
Yes, we use a small, safe remote access program that allows us to connect to your computer. The installation is quick, and we’ll guide you through it step by step. After the session ends the remote access software is automatically uninstalled and our secure access to your computer is terminated.
Can you help with both PC and Mac computers?
Yes! We support Windows PCs, Macs, laptops, and desktops, covering almost any software-related problem.
What if the issue isn’t fixed?
If we can’t resolve your issue remotely, you won’t be charged—our Fixed-or-Free Guarantee ensures that. We’ll make every effort to fix your problem and, if needed, escalate your ticket to another Pro to ensure you get the help you need.
When am I charged?
When you book your remote support session your card is pre-authorized for the session amount of $79. If your issue is not resolved this pre-authorization is cancelled and you will be refunded.
How do I schedule a session?
Simply click the “Get Help Now” button, choose a convenient time, and our Pros will be ready to help. We offer same-day support sessions.
Can I watch the repair session?
Yes! You can watch everything we do on your screen and ask questions in real time—so you learn while we fix your computer.
Start Your Remote Support Session in Minutes — $79 Flat Rate!
Click below to schedule your session with a Pro.